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FAQ

Do you offer a warranty?

Yes - we work hard to achieve your satisfaction. All Factory Warranties are fully serviced by our service department.
We also offer an extended furniture protection plan that covers rips, tears, burns and stains, all in addition to the factory warranty! Our Maximum Advantage Plan also covers accidental frame and spring breakage. Our most popular plan is Maximum Advantage Prime which includes pet damage, and if you purchase this plan you’ll also receive half-price local delivery and set-up. We also have a power base extended warranty for your adjustable/lifestyle base.

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Why should I take advantage of your in-home design service?

Furniture shopping can be challenging at times. We have found that if we understand your room and see it in person, we know we can help you better develop the beautiful, “perfect room” you desire.
With over $1 million worth of furniture and mattresses on our showroom floor, the FREE “In-Home Visit” service will help us recommend the ideal furniture and accessories when presenting Perfect Room concepts to you. Plus, you’ll save time and money!

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Do you offer financing plans?

We do! We have multiple special financing plans available up to 60 months EVERYDAY.* We know that sometimes establishing credit maybe a challenge that is why we have several different providers so we can find a plan for you . Come into the store to apply today! *Offer subject to credit approval. Some restrictions apply. Ask for details.

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What is your Guaranteed Low Price?

Our goal is to give you our best price the first time…Guaranteed! If, within 30 days from your purchase, you find the identical furniture item advertised in print within our local trading area for less than your delivered price, bring in that advertisement and we’ll credit you the difference.
This Low Price Guarantee does not apply to clearance, floor models, as is, Extreme Value items, vendor rollbacks/rebates, special purchases, promotional items, discontinued merchandise, free items or services or finance offers.
Merchandise offered for sale on the Internet or other auction sites is also excluded.

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How can I keep my furniture looking new?

Clean furniture performs the best. Vacuum regularly and clean all spots quickly and carefully. Do not eat or drink on your furniture and keep pets away from your furniture.

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How far away do you deliver?

Our Delivery Service is on a scheduled weekly route and delivers in a 50 mile radius. If you live outside that area, please ask us for options. The number of deliveries is limited each week. So, plan ahead, shop early and arrange your delivery schedule today!

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Is there a charge for delivery?

Yes. Professional in-home Delivery Service starts at $69.99.
When you choose delivery service over customer pick up, you also get 1-year service protection. This promises that, in the unlikely event you need warranty service, we will come to your home to repair or pick up and redeliver your furniture for repair (our choice) at no charge to you for the first year you have it in your home. If you choose customer pick-up, it is your responsibility to transfer your items to our store for warranty service.

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Do you offer a Military Discount?

YES! Our Veterans have delivered for our country and for our freedom, let us deliver for YOU! All Veterans and active duty military members get FREE local Delivery, every day.

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How can I tell when I need a new mattress?

A good mattress will deliver good support for 5 to 7 years of every-night use. A better mattress will provide 7 to 10 years and a top quality mattress will give 10+ years of good support. Comfort will vary from year to year and you may make a mattress change earlier than this answer may suggest.

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What’s the difference between innerspring and foam mattresses?

Because of advances in technology he top selling mattresses of today will provide support from either foam or springs in the core area of the mattress.
When shopping, please allow yourself time to try both types and wear comfortable clothing and easy to remove shoes.
See our Certified Sleep Specialists to help guide you to the perfect mattress!

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What are standard mattress dimensions?

Twin (single) is 39” x 75” available XLong at 80”
Full (regular size) is 54” x 75” available XLong at 80”
Queen Size is 60” x 80”
King Size is 76” x 80” (foundation comes in 2 pcs)
California King is 72" x 84"

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Does a mattress have to be firm to be supportive?

Support comes from within a mattress, whether it be foam or innerspring. The surface and other upholstery materials insulating you from the support core will determine the comfort level and can offer a firm feel or a comfy feel.

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What are the advantages of a single-sided mattress?

Single sided mattresses offer the advantage of never having to ‘flip’ the mattress. These also permit the manufacturer to concentrate better materials on the ‘One-Side’ for better value.

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How do I fit a large or king-size mattress through a narrow space?

King Size sleep sets come with a ‘split’ foundation and the mattress is flexible to fit in most areas.

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What’s a typical warranty?

Warranty covers manufacturing defects and typically is 5 to 10 years in length.

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Do you have adjustable or lifestyle bases?

We sure do! In our Mikes Mattress 1st Sleep Center you’ll be able to see a variety of different lifestyle bases, with different features and benefits. See our Certified Sleep Specialists to help guide you to the perfect base!

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Do I “really’ need and adjustable base?

If you really want to get a great night’s sleep, then the answer is yes! Lifestyle bases provide you a quality sleep and may help with some sleep issues like: snoring and acid reflux. Adjustable bases have also been recommended for those with back and leg pain. They’re great for comfortable TV viewing and for working on your computer or tablet while you’re in bed. Come on in and take one for a “test drive”.

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